Support
Holter Diary — Product support
For people wearing a Holter monitor and the caregivers helping them keep a diary.
For questions about your monitor or medical care, contact your clinic. The app does not send diary entries to your care team.
Product detailsA few useful answers
Do I need an account or internet connection?
No. The diary works offline and stores app-managed information on your device. There is no account or cloud sync.
How do I share a report?
End the session, generate its PDF report, then use Share PDF. Review the report and choose the recipient in your device’s share menu. If you change diary entries, regenerate the report before sharing.
Can I correct a diary entry?
Yes. Open the session timeline to edit an entry, including after a session has ended. Regenerate any report affected by the correction.
Make your support request useful
Include the product name, app version, device or browser, what you were trying to do, and what happened. Share steps to reproduce the problem and the exact error message, if there is one.
Do not send passwords, one-time codes, payment-card details, medical records or diary PDFs. Remove personal information from screenshots.
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