Engage AI — Privacy

Help customers find answers from your approved business knowledge. Keep contact details, appointment plans and follow-up activity connected, with human handover when your team needs to step in.

For account access or closure, contact your organization administrator. For customer-data deletion, contact the business that collected your information. State which records you want deleted and provide enough information to identify them. An authorized administrator verifies and handles the request. Some records may be retained for legal, security, audit or backup purposes; connected providers hold their own copies.

The published Engage AI workspace privacy policy is maintained on app.engageaihub.com. Its current wording applies to the product. For the separate Engage AI marketing website, see its website privacy notice.